Returns & Exchanges
At NIDA, we want you to be completely satisfied with your beauty experience. If a product isn't the right fit for your skin, we offer a 30-day return window for all items in their original, unopened packaging.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Prepare Your Package
Carefully pack the unused products in their original boxes, ensuring they are secure to prevent damage during transit, and include your printed return slip.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing